Policies

Refunds

Events/workshops are refundable/transferable upon a $20.00 service charge, provided that you request the refund/transfer no later than the day before the events. For multi-session events, a single service charge will apply, when refunded/transferred at the same time. We regret that there are no refunds or transfers on or after the date of the workshop. You may request a refund/transfer during business hours in person or by telephone, or during all hours by email to institute@iyila.org.

“Transfer” means any change in date, time, name, or event.

Single classes, class series, unlimited class plans, and Association memberships are non-refundable and non-transferrable.

Event/Workshop On Time Policy

Please be seated in the asana room ten minutes before the start of class. Students who do not arrive on time will forfeit their space, unless they call prior to the start of the workshop. Late students will only be accommodated with permission of the instructor.

Event/Workshop Waiting List and Drop-In Policy

Once the event becomes full, the Institute will start a waitlist. We will request that the instructor permit additional students to enroll in the workshop, and the decision of the instructor is final. In the event that additional spaces become available, you will be notified by email or telephone. On the day of the workshop, persons who are not enrolled in the workshop may request a drop-in until 10 minutes before start time. Those students will be added to the event in the order that they appear in the waiting list. On the day of the event, students wishing to drop-in need to be present no later than 10 minutes before the start of the workshop. Unfortunately, we cannot assure that we can accommodate students who have not registered prior to arrival.